Frequently Asked Questions

• Email: contact@sweattent.com
• Response time: Within 24 business hours (Mon–Fri).
• Warranty or DOA claim: Submit a claim →
• Returns portal: Start a return →

Sweat Tent was built for one thing: making real heat and recovery accessible at home. We design, ship, and stand behind portable wood-fired saunas, cold plunges, red light therapy systems, and the accessories that go with them. Every product is backed by a 1-Year Manufacturer's Warranty, a 60-Day Return Window with free return shipping, and a US-based support team that actually picks up the phone, or rather, the email.

Most home sauna companies sell a piece of furniture you have to build into your house. We took a different path. The Sweat Tent sets up in about 15 minutes, stores in a duffel, and gives you the same wood-fired heat profile you'd find in a traditional Finnish sauna. Around it, we've built a full ritual: cold plunge, red light therapy, cedar bench, wool hat, eucalyptus oil, the works. One brand, one warranty, one team to call when you need help.

Setup takes about 15 minutes with one person and is faster with two. The tent uses a hub-and-pole frame system: assemble the poles, raise the canopy, secure the chimney jack, and stake the corners. The included instruction card walks you through it step by step, and we have a setup video on the product page.

Standard Bundle includes:

• Sweat Tent- Stove- Rocks + basket
• Thermometer
• Fire poker
• Heat gloves
• Roof cover

Pro Bundle includes everything in the Standard Bundle, plus:

• Bench
• Towel
• Hat
• Essential oils

The Sweat Tent is heated by a wood-burning stove that sits inside the tent and vents through the chimney jack in the canopy. Heat profile is dry, with the option to ladle water on the rocks for steam, the same way a traditional Finnish sauna works.

160 to 200+°F, depending on wood load, outside temperature, and how the fire is maintained.

About 15 minutes from lighting the fire to reaching session-ready temperature.

No. Absolutely not.

Flat, stable ground. Dirt, grass, gravel, or similar outdoor surfaces all work.

You can, but we don't recommend it. The tent should be stored indoors during extreme weather. Long-term exposure to sun, rain, snow, or wind can shorten its lifespan and may void the warranty.

If not properly staked, the tent can also be knocked over and damaged. Using the roof cover adds protection between sessions.

Very portable. The tent packs down, and the stove breaks apart for transport. People regularly take it to backyards, cabins, campsites, beaches, and more. It's one of the only truly portable wood-fired sauna setups available.

• Large: up to 6 people
• Extra Large: up to 10 people

Yes. Large and Extra Large.

With proper use and storage, expect multiple years of regular use. Keeping it dry and out of direct sunlight between sessions will extend its lifespan.

Yes. It fits in most cars and SUVs when packed down. Air travel is not recommended. If you're looking to ship it, email contact@sweattent.com.

Not at this time. Sweat Tent currently ships to US addresses only. International orders are not eligible for return.

1-year limited manufacturer warranty covering defects in materials and workmanship. Full coverage details are in [Section 9, Shipping, Returns & Warranty](#9-shipping-returns--warranty).

Wood-fired heat is the original sauna experience. It's what Finnish saunas have used for centuries. The combination of high dry heat, the ability to add water for steam (löyly), and the ritual of tending a fire creates a session that electric heaters and infrared panels can't fully replicate. Infrared saunas have their own benefits, which is why we also sell red light and infrared products. They're complementary, not competing.

A purpose-built portable wood-burning stove with:

• Chimney pipe
• Removable rock basket
• Sealed stove door for efficient burning

Dry, seasoned hardwood.We recommend white birch. It burns clean, hot, and produces minimal smoke. Avoid:

• Softwoods (pine, cedar)
• Treated or painted wood
• Wet or green wood

Yes. We sell white birch directly on our site. It lights easily, burns hot, and produces less smoke than softer woods.

Yes. The stove includes a rock basket.

Only use sauna-grade rocks. Regular rocks can crack or explode under high heat or when water is applied.

• Let it fully cool before cleaning
• Wipe exterior with a dry cloth- Inspect door seal periodically
• Clean chimney pipe to remove creosote buildup
• Store indoors when not in use

Some surface oxidation is normal. Keeping it dry is the best way to prevent rust.

Our stove is designed specifically for the chimney jack and footprint of the Sweat Tent. Using a third-party stove may damage the tent and will not be covered under warranty.

A typical session burns roughly 1/5 of a bundle of firewood.

No. The Sweat Tent is a wood-fired sauna. There is no electrical hookup required for the sauna itself. Cold plunges and red light therapy products do require standard household power, which is covered in their dedicated sections below.

For most healthy adults, yes. Sauna use has been studied extensively in Finnish populations and is associated with cardiovascular and recovery benefits. That said: we are not doctors. If you are pregnant, have a heart condition, low blood pressure, or any medical condition, consult your physician before using a sauna. Never use a sauna while intoxicated or dehydrated.

Typical sessions range from 10 to 30 minutes depending on experience level and comfort.

Yes. The Sweat Tent is designed for outdoor use. The tent and stove must be stored indoors during extreme weather (heavy snow, hurricanes, prolonged rain). Failure to do so may void the warranty.

• Let the tent and stove fully cool before packing.
• Wipe down interior surfaces with a dry cloth after each session.
• Empty the stove ash pan when cool.
• Inspect zippers, seams, and chimney jack monthly.
• Store everything dry and indoors between uses.
• Clean the chimney pipe each season.

The stove itself is silent during burn. The crackle of the fire is the only sound. There is no electric motor, blower, or fan.

Yes. It performs in cold weather and has been used in extreme conditions, including harsh winters.

The tent is weather-resistant for normal rain. Avoid setup during heavy storms, lightning, or high winds.

If the tent gets wet, allow the canopy to fully air dry before packing it away.

Three product families:

• Panel Series. Full-body wall-mountable panels. Four-wavelength: 630 + 660 + 810 + 850nm.
• SunMat Series. Flexible mat for laying or wrapping over the body. Two-wavelength: 660 + 850nm at a 1:2 ratio.
• SunPod Series. Enclosed full-body pod. Two-wavelength: 660 + 850nm at a 1:2 ratio.

Each is sold standalone, with optional stands (Mobile Panel Stand, Lifting Panel Stand) for the Panel Series.

• 630nm and 660nm are red light wavelengths absorbed primarily at the skin and just below the surface. Associated with collagen, skin texture, and surface-level circulation.
• 810nm and 850nm are deeper-penetrating wavelengths absorbed in muscle, joint, and deeper tissue. Associated with recovery, soreness, and inflammation.

The Panel Series is our only 4-wavelength product, designed for full-spectrum coverage. The Mat and Pod focus on the 660 + 850nm pair at a 1:2 ratio, which is the most studied combination for whole-body red light therapy.

Red light therapy (also called photobiomodulation) uses specific wavelengths of red and infrared light delivered through LEDs to interact with cells in the skin and underlying tissue. Research has linked it with skin appearance, muscle recovery, joint comfort, and sleep quality. We are not making medical claims. We are pointing to a body of peer-reviewed research that you can read on our blog.

Generally, yes, for most users. Side effects are rare and typically limited to mild eye fatigue if you stare directly at the LEDs without protection. Pregnant users, anyone on photosensitizing medication, and anyone with a medical condition should consult a doctor before use.

Most users report noticeable changes (skin, soreness, sleep) after 4 to 8 weeks of consistent use at 3 to 5 sessions per week, typically 10 to 20 minutes per session. Results vary by person, wavelength, and consistency.

• Panel: stand or sit 6 to 18 inches from the panel surface. Treat front, then back. Most users do 10 to 20 minutes total.
• Mat: lay flat on the mat or wrap it over a target area. Use for 10 to 20 minutes.
• Pod: lie inside the pod. Set the timer. 15 to 20 minutes is the standard session length.

Skin should be clean, dry, and uncovered for the area being treated. More skin exposed = more light absorbed.

The included eye shields (or dedicated red light therapy goggles) are recommended, especially for face and head sessions. Don't stare directly into the LEDs.

Some LEDs emit at 810nm and 850nm, which fall above the visible spectrum and are invisible to the human eye. If a portion of your panel or pod looks "off" but the device is running, those are likely the 810nm or 850nm LEDs doing their work invisibly. If you're concerned, contact us with a video clip and we'll verify.

Some medications increase photosensitivity. Examples include certain antibiotics, retinoids, and chemotherapy drugs. Check with your doctor or pharmacist if you're on any prescription medication.

Wipe the LED-facing surface with a soft, dry or barely-damp microfiber cloth between sessions. Don't spray cleaners directly onto LEDs. Don't submerge.

1 year from the order date under the Limited Manufacturer's Warranty, covering manufacturing defects.

Yes. The Mobile Panel Stand and Lifting Panel Stand are designed for the Panel Series and sold separately. The Mat and Pod do not require stands.

We recommend using the plunge between 36°F and 46°F, depending on experience level and comfort. The system is capable of going lower if desired.

With ice-only use, change the water as needed. With the optional sanitation accessories, water can stay longer.

Cover availability varies by SKU. See the product page for the configuration you're considering.

Yes. The Sweat Tent Plunge has integrated side drainage for fast emptying. Connect a standard hose and drain to your yard or a drain.

Yes. They are designed for indoor or outdoor use. For the Plunge (inflatable), avoid setup on sharp surfaces and store packed when not in regular use.

1-Year Limited Manufacturer's Warranty on both products, covering defects in materials and workmanship. Customer pays shipping on approved warranty replacements. Checkout+ extends coverage to 365 days and covers use-related damage. Full details in [Section 9](#9-shipping-returns--warranty).

Contact us at contact@sweattent.com. We sell replacement parts where applicable, and we'll always try to find a solution. If you purchased Checkout+, your coverage runs 365 days from purchase regardless of standard warranty exclusions.

60-day return window from order date, 20% restocking fee, free return shipping. Same terms as the rest of the catalog. Full details in "Shipping, Returns & Warranty".

We carry a full ritual set of accessories built specifically for sauna use:

• Wool Sauna Hat. Protects your head and hair from intense heat.
• Sauna Bucket & Ladle. For adding water to the rocks (löyly).
• Eucalyptus Essential Oil. A few drops in the bucket for aroma.
• Cedar Sauna Bench. Designed to sit inside the Sweat Tent.
• Premium Hardwood Flooring. Fire-safe pad for under the stove.
• Sweat Tent Roof Cover (Standard, Large, Extra Large). Outdoor protection between sessions.
• Chimney Cleaning Brush. For stove maintenance.
• Torch Lighter. For getting your fire going fast.
• Single Gauge Thermometer / Sweat Tent Thermometer. Track interior temperature.
• Fire Poker, Gloves, Rock Basket, Sauna Rocks (20 lbs). Stove-side essentials.
• Sweat Tent Serenity Pack / Care Pack. Bundled accessory packs.

The standard 1-Year Manufacturer's Warranty does not cover accessories (gloves, benches, rocks, rock holders, thermometers, buckets and ladles, roof covers). If you purchased Checkout+, accessory damage is covered for 365 days from purchase.

Accessories are final sale under the standard return policy. If your accessory arrives damaged and you have Checkout+, file a claim. If you have a manufacturing defect concern, contact contact@sweattent.com and we'll help.

• Sunday Sauna Club Hoodie
• Sunday Sauna Club T-Shirt
• Sweat Tent Logo T-Shirt
• Sweat Tent Logo Hoodie

Gift cards are final sale and not eligible for return.

Yes. The Sweat Tent Sauna Sticker is available as a small add-on item.

Yes. Free standard shipping on all US orders $150 and up. Orders under $150 calculate shipping at checkout based on weight and destination. Most products in our catalog qualify for free shipping.

United States only, including all 50 states. We currently do not ship internationally. International orders are not eligible for return.

A tracking link is emailed to you when your order ships. Lost or unclear tracking? Email contact@sweattent.com with your order number and we'll find it.

• 60-day return window from order date.
• Free return shipping (we send a prepaid return label via Onward).
• 20% restocking fee applies to all approved returns.
• Item must be unused, in original condition, in original packaging, with all tags and parts.

• Accessories (gloves, benches, rocks, rock holders, thermometers, buckets and ladles, roof covers)
• Gift cards
• Custom-made products
• Gifts with purchase
• Completed exchanges (all exchanges are final)
• International orders

Use the returns portal: [https://sweattent.loopreturns.com/#/](https://sweattent.loopreturns.com/#/). You'll receive a prepaid return label once approved. Refunds (item price minus the 20% restocking fee) typically appear within 3 to 5 business days after we inspect the returned item.

1-Year Limited Manufacturer's Warranty from order date, covering defects in materials and workmanship only.

Covered examples:

• Seams or stitching that fail under normal use due to a factory defect
• Hardware (e.g., stove door hinge) that fails due to a defective weld or manufacturing error
• Structural components that don't hold their intended form during standard setup due to a production defect

Not covered:

• Rips, tears, or damage from over-tensioning or excessive force during setup
• Dents, cracks, or impact damage from drops or improper transport
• Damage from high-wind events where the tent was not properly staked
• Damage from extreme weather (hurricanes, heavy snow, falling debris)
• Rust, corrosion, oxidation, fading, or surface discoloration
• Fire damage (including runaway sparks or floating embers)
• Damage from unauthorized modifications
• Normal wear and tear
• Accessories (covered under Checkout+ if purchased)

Submit through our claim form: [https://tally.so/r/b54zV1](https://tally.so/r/b54zV1). Include:

• Order number and date of purchase
• Description of the issue
• Photos clearly showing the defect (we may request video for unclear cases)

We review claims within 8 to 24 business hours during support hours. If approved, we'll ship a replacement part or product. Customer pays shipping on warranty replacements.

Checkout+ is optional extended product protection offered at checkout. It covers:

• DOA (damaged on arrival). Fully covered, replacement at no cost.
• Extended product protection. 365 days from purchase.
• Any item, including accessories that are excluded from the standard warranty.
• Use-related damage that the standard warranty does not cover.
  

If you purchased Checkout+, your eligible claims are filed through Onward. The Tally claim form handles both standard warranty and Checkout+ claims; you'll select your situation at step one.

• With Checkout+: file a claim immediately at the claim form linked above. Include photos. We recommend reporting within 7 days of delivery.
• Without Checkout+: shipping damage is not covered under the standard return or warranty policies. Contact us at contact@sweattent.com and we'll do everything we can to help, but coverage is not guaranteed. We strongly recommend Checkout+ on future orders.

We'll explain the reason in writing. If it's a coverage scope question (for example, accessory damage with no Checkout+), we may still be able to offer a replacement part purchase. Email contact@sweattent.com.

No. The warranty starts on your order date, automatically. Keep your order number for any future claim.

The tent and stove must be stored in an interior space during extreme weather. Failure to do so may void the warranty at our discretion. Keep everything dry, indoors, and out of direct sun between sessions.