Warranty Policy

Sweat Tent Wellness LLC provides a one-year Limited Manufacturer's Warranty to the original purchaser, covering defects in materials and workmanship that occurred during production. The warranty period begins on the date of your order.

What Is Covered

This warranty covers manufacturing defects only. Examples include:

  • Seams or stitching that fail during normal use due to a factory defect
  • Hardware (e.g., stove door hinge) that fails due to a defective weld or manufacturing error
  • Structural components that do not hold their intended form during standard setup due to a production defect

What Is NOT Covered

This warranty does not cover damage caused by misuse, accidents, neglect, improper setup, modifications, or environmental factors. Examples include:

  • Rips or tears caused by excessive force or over-tensioning during setup
  • Dents, cracks, or damage from drops, impacts, or improper transport
  • Damage from high-wind events where the tent was not properly staked or secured
  • Damage from extreme weather (hurricanes, heavy snow, falling debris)
  • Rust, corrosion, oxidation, fading, or surface discoloration
  • Fire damage, including from runaway sparks or floating embers
  • Damage resulting from modifications not authorized by Sweat Tent Wellness LLC
  • Normal wear and tear

Accessories

Accessories including but not limited to gloves, benches, rocks, rock holders, thermometers, buckets & ladles, and roof covers are not covered under this warranty.

How to File a Warranty Claim

Submit a claim through our warranty claim form. You will need:

  • Your order number and date of purchase
  • A description of the issue
  • Photos clearly showing the defect (video may be requested for unclear cases)

Our team will review your claim within 8–24 business hours during support hours. If approved, we will send a replacement part or product. The customer is responsible for shipping costs on all approved warranty replacements.

Storage Requirement

The stove and tent must be stored in an interior space during extreme weather. Failure to do so may void the warranty at Sweat Tent Wellness LLC's discretion.