Returns, Refund & Warranty Policy

If you’re not 100% satisfied with your purchase, we’re here to help!

Return Policy:

  • If your product arrives damaged, we will ship you a new product at no cost.
  • You can return the product for a refund less restocking fees within 60 days of delivery. Return and restocking fees of 15% apply. The restocking fee covers return shipping, cleaning if required, and repackaging of the product. The product needs to be in its original condition and shipped with the original packaging to be accepted. If the product is not in its original condition and packaging it will NOT be accepted.
  • Accessories and Wears are not eligible for returns. If accessories or wears arrive damaged please contact us at contact@sweattent.com.
  • Any and all modifications to any products not authorized in writing by SweatTents, LLC are not eligible for returns and will be void from warranties.


Return Process:

  • Please email contact@sweattent.com for return shipping labels within 60 days of the order date.
  • Drop off labeled packages at a UPS location within 2 days of the label being sent.
  • Once the product is received it will be inspected. If the return is accepted a refund will be issued within 1-2 weeks. The original payment method will be refunded less the 15% restocking fee.

Warranty Information: 

SweatTent Warranty
4.9
Rated 4.9 out of 5 stars
Based on 202 reviews
Total 5 star reviews: 189 Total 4 star reviews: 12 Total 3 star reviews: 1 Total 2 star reviews: 0 Total 1 star reviews: 0
97%would recommend this product
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202 reviews
  • Bob K.
    Verified Buyer
    I recommend this product
    SweatTent helped you to... Sleep better, Detoxify
    Where do you use your SweatTent? My backyard
    Rated 5 out of 5 stars
    1 week ago
    Excellent Quality.

    Both the product and accessories are quality products. We plan to keep ours up and in use throughout the year.

  • Seth J.
    I recommend this product
    SweatTent helped you to... Reduce stress levels, Sleep better, Detoxify, Boost metabolism, Improve circulation
    Where do you use your SweatTent? My backyard
    Rated 5 out of 5 stars
    3 weeks ago
    Great purchase & amazing customer service

    This was an amazing purchase. The set up was easy, quality of the product is great, and the customer service is absolutly top notch.

    I would highly recommend this product and company to anyone looking to purchase a Suana/SweatTent!

  • Christopher C.
    Verified Buyer
    I recommend this product
    SweatTent helped you to... Sleep better, Reduce stress levels, Detoxify, Reduce inflammation
    Where do you use your SweatTent? My backyard
    Rated 5 out of 5 stars
    1 month ago
    Game Changer

    I’ve been using the SweatTent for 3 months. If you’re looking for a cost effective method for recovery and relaxation, look no further. The level of heat that this thing reaches is the reason I purchased it, way higher than infrared. It’s like having my own outdoor spa. Easy to setup and pack. Starting the wood stove takes some practice, but can easily be learned. Two benches fit perfectly and allows for others to join if needed. If you’re looking, just buy it, you will love it. The sales team is also very helpful and a pleasure to work with. All around excellent experience.

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